Terms and Conditions

Terms and Conditions

Refund Policy

For customized items: If you order and or purchase a customizable product please proofread your information carefully. Once we receive your approval after you proofread your item, you may be provided the downloadable printable (PDF) format. There is no font-type replacement. 

Option to change the color of the font to match your colors – you must send us the RGB or HEX codes. In specific items, you may have one revision, but it will be specified for that specific item, so please read each description carefully; if you are unsure, please send us your questions. For additional revisions there is a charge that starts at $20.00/per revision. 

Revisions:  Please check each item’s description carefully. NOT all items allow revisions.  If you must have revisions, there is a charge that starts at $20.00/per revision. 

Digital Downloads

For digital downloads, due to the nature of the instant downloads, there are NO Refunds. 

PDF Files – You may need a program to open a PDF file. You can use a free program such as Acrobat Reader and it can be found at this link: https://get.adobe.com/reader/

Apple/Mac Users – Your apple MacBooks should have the ability to open up the PDFs without any other programs needed. If not, consult an Apple product support staff or by visiting apple.com.

When you purchase an item with us, you agree to be added on our email list. You will receive occasional emails from us which may include tips, resources, valuable coupons, plus our latest news and blogs. We will never share your personal information. We use third party email marketing programs such as MailChimp, MailerLite, and ActiveCampaign. Please visit those third parties mentioned here for their privacy policy.  Mailchimp, Mailerlite and ActiveCampaign are GDPR compliant (2019).

Errors and Omissions

We have the right to correct any errors that appear on our site. We do our best to provide accurate information. Should there be other information from third parties, you agree we will not be held liable whatsoever, for any errors or misinformation they may cause to you. We simply cannot control any third parties and their actions. 

Disclaimer

We may have affiliation relationships with other companies, or third parties and it may not always be identified. If we provide our reviews and recommend such product, we are giving you our honest opinion and we are NOT being paid to do so. We may or may not use the product but may still provide opinions on its use or availability. Please visit those third parties for more information. You agree we are not held liable for any or our opinions for such products we may review on this site or its owners. Lourdesigns, LLC disclaims any liability for your use of information or statements contained on this website.  

Questions?

Any questions prior to ordering please send us a message at: Hi@Lourdesigns.com

Questions regarding your order: Please provide the item# and include a message, use our Contact Page.